Frequently Asked Questions (FAQ) for Homeowners

Q1: What if we have no filming experience?

A: Don't worry! Our consultation form has been precisely categorized for your various needs. Please fill out the form in the upper right corner (Consult Now), check your initial ideas, and after submission, a specialist will contact you to plan the most suitable customized imaging solution for you.

Q2: We are usually very busy with work. Will it take a lot of time to cooperate with you?

A: No, you only need to be responsible for "reviewing".

We employ a standardized process. From initial pain point analysis, scriptwriting, and storyboard planning, to on-the-spot shooting scheduling and post-production editing, everything is handled by Eternal Image. You don't need technical expertise; you only need to confirm whether the direction meets expectations at key checkpoints (such as the script and the initial video draft), allowing you to focus your time on your more important core business.

Q3: What if the final product doesn't match our expectations?

A: We minimize the discrepancy before filming officially begins.

In the first stage of the script, we not only provide you with a written script, but also specific visual style references and image examples. Post-production editing also includes two free proofreading and revisions. We emphasize "transparency and trust," and each step only proceeds after your approval, ensuring you never take any risks.

Q4: How will the cost be calculated if the filming location is not in Tainan?

A: Eternal Imaging serves premium clients throughout Taiwan. For areas outside Tainan, we will provide reasonable project transportation and accommodation quotes based on actual distance and transportation needs.

Q5: Besides shooting a single film, if we have a lot of film needs throughout the year, are there any more cost-effective ways?

A: We recommend you check out our Media Consultant Program! By joining our annual Premium Membership or VIP membership, you'll not only enjoy long-term media strategy consulting and exclusive discounts on audio-visual production, but also immediately access exclusive offers from our vast network of partner merchants.